Family Head
The registered pastor, evangelist, missionary or other eligible church or ministry worker submits and manages the request through the family account.
AICSS • Independent Pastors & Families Welfare Initiative
How to Apply for Welfare Assistance
A simple, family-centred process for reporting a genuine welfare need, submitting relevant information and receiving a transparent decision from AICSS.
Family-based membership
Taluk-level forwarding
Central review
Need-based assistance
01 • Eligibility
Who can submit a welfare request?
Ordinarily, welfare assistance is available only to an active enrolled family and its eligible enrolled family members under this initiative.
Spouse or adult representative
Where the Family Head is unable to submit, the spouse or an adult family representative may communicate the need, subject to confirmation and consent.
Active family membership
The request must concern the Family Head or an eligible family member included in the registered family account. Enrolment does not guarantee assistance.
Project boundary: This is an individual-and-family initiative. Churches, fellowships, NGOs, schools, hospitals and other organisations do not submit institutional welfare applications under this project.
02 • Reporting a need
How a pastor or family reports a need
The Family Head uses one family membership account. The software retrieves the existing family information so that applicants do not need to enter the same details again.
1
Sign in to the family account
The Family Head logs in using the registered membership credentials.
2
Select the welfare category
Choose the relevant approved assistance category, such as medical care, education, accident or emergency relief, funeral assistance or another available programme.
3
Explain the need
Identify the family member requiring assistance, describe the circumstances, provide the relevant date and state the estimated support required.
4
Upload available documents and submit
Attach the relevant supporting documents available at that time. The system generates an application reference number.
Emergency contact: In a serious emergency, the family may first contact the designated AICSS coordinator through the officially published contact channel. The formal application and supporting documents should follow through the approved procedure.
03 • Information and documents
Basic information and supporting documents
Membership information already held in the AICSS system should be automatically retrieved. Only details relevant to the particular welfare request need to be entered.
Family account details
Family Membership ID, Family Head details, contact information, enrolled family members, membership status and contribution/renewal status.
Welfare need details
Selected welfare category, affected family member, date of event or need, description, estimated amount and relevant explanation.
Medical, accident or funeral records
Doctor's report, prescription, hospital estimate, medical bills, accident or incident report where available, or death confirmation/certificate where relevant.
Education or livelihood records
Bonafide certificate, fee demand, institution details, training admission, quotation or project estimate, depending on the request.
Data minimisation: AICSS should not demand every document for every application. Additional evidence may be requested only when necessary. Avoid collecting Aadhaar copies, bank passbooks or sensitive medical records unless they are genuinely required for the specific purpose and handled securely.
04–05 • Taluk coordination
Automatic routing, Taluk review and forwarding
After submission, the software routes the application to the designated Taluk Leader or Coordinator associated with the registered family location.
Family HeadSubmits the online welfare application
Automatic routingSystem identifies the designated Taluk office-bearer
Taluk reviewChecks basic completeness and adds preliminary observations, if needed
Forward to AICSSSubmits the application to the Central Office through the system
Role boundary: Taluk Leaders and Coordinators receive, review for completeness and forward applications. They do not make the final welfare decision and must not promise or independently disburse assistance unless formally authorised.
06 • Verification
Central verification and selective second verification
AICSS Central Office normally reviews the application and documents received. Additional local verification is arranged only in selected cases where further clarification or confirmation is considered necessary.
1
Central initial review
Checks family membership and active status, application details, supporting documents and the nature of the reported need.
2
Decide whether more verification is needed
AICSS determines whether the available information is sufficient or whether additional local confirmation is appropriate.
3
Second-level local verification, if required
A nearby authorised representative may contact the family, check relevant information or conduct a visit where appropriate and with due regard to privacy.
4
Report returned to Central Office
The representative submits findings through the AICSS system. The representative does not approve or promise assistance.
Selective verification: Second-level verification is not compulsory for every application. It is used only for a small number of cases where AICSS considers it necessary for a fair and responsible assessment.
07 • Review and approval
How assistance is reviewed and approved
After the review and any necessary verification, the authorised AICSS authority assesses the request under the applicable welfare programme.
Eligibility and need
Active family membership, whether the affected person is covered, the nature and urgency of the need, and the relevant programme conditions.
Evidence and assessment
Supporting documents, preliminary observations, any second-verification report and the amount reasonably required.
Available resources
Donations and funds actually available, approved welfare allocation and applicable financial and charitable requirements.
Decision by the authorised AICSS authority
The request may be approved, declined, deferred or returned for further information. The decision, reasons or status, approved amount (where applicable) and relevant records will be maintained in the AICSS system and communicated to the applicant.
08 • Disbursement
How approved assistance is provided
Approved assistance is provided through authorised banking channels, using a payment method appropriate to the welfare category and approved programme rules.
Medical assistance
Payment may be made to the hospital or service provider, or to the verified beneficiary where permitted by the approved programme.
Children's education
Approved education assistance is paid directly to the approved educational institution.
Family, accident and funeral support
Payment may be made to a verified eligible beneficiary, authorised family representative or relevant service provider, according to the approved rules.
Livelihood and skill development
Payment may be made to an approved service provider or verified beneficiary, according to the specific programme and approval.
Payment records: AICSS records the approval, payment date, amount, recipient, banking reference and relevant supporting evidence. Cash payments should ordinarily be avoided. Government welfare scheme facilitation is generally guidance and application support, not an AICSS cash grant unless a separate grant is expressly approved.
09 • Financial transparency
Assistance depends on available funds and is not guaranteed
AICSS seeks to mobilise voluntary support for genuine and verified welfare needs. The assistance that can be provided depends on donations and funds actually received and available for charitable use.
Prayer, compassion and voluntary welfare support
AICSS may publish an approved prayer and welfare assistance appeal and invite voluntary contributions from supporters and well-wishers. Small contributions, including ₹100 or more, may help build a collective response to a genuine need. Such donations are voluntary and are not an additional membership fee or compulsory payment for applying for assistance.
Membership contributions
One family-based membership structure, with the applicable contribution calculated per enrolled family member.
One family-based membership structure, with the applicable contribution calculated per enrolled family member.
Voluntary charitable donations
Donations may be invited through approved appeals. No additional compulsory contribution is imposed on applicants.
Donations may be invited through approved appeals. No additional compulsory contribution is imposed on applicants.
No guaranteed amount
AICSS cannot guarantee that the full amount requested will be collected or that every application will receive complete financial assistance.
Responsible use of funds
Assistance is determined according to verified need, approved programme rules, available funds and authorised approval.
Donor accountability
Contributions and payments are recorded. Donor acknowledgements and appeal summaries are provided with due regard to privacy and donor preferences.
Official payment channels: Donations should be received only through the registered trust's official bank account and approved electronic payment facilities. Personal payment accounts of individual office-bearers should not be used for public fundraising. Specific donations restricted by a donor to an approved appeal should be tracked and applied according to the stated restriction and applicable law.
Payment of family registration, monthly, annual or lifetime membership contributions does not create an automatic right to welfare assistance. Assistance is discretionary and subject to eligibility, verification, available donations and funds, approved charitable purposes and authorised decision-making. AICSS charitable assistance is not conditional on religious belief or participation in religious activities.
At a glance
From family request to welfare decision
The process is designed to be accessible for families while maintaining central oversight, appropriate verification and financial accountability.
| Stage | Responsible person / office | System record |
|---|---|---|
| Application submission | Family Head | Submission date, time and reference number |
| Initial local review | Taluk Leader / Coordinator | Receipt, observations and forwarding date |
| Central review | AICSS Central Office | Review status and document checklist |
| Selective second verification | Nearby authorised representative, only if assigned | Assignment and verification report |
| Decision | Authorised AICSS authority | Decision, approved amount and reasons/status |
| Payment and closure | Authorised AICSS finance function | Bank reference, recipient and supporting records |
Important: This webpage explains the general application process. The detailed eligibility criteria, delegated authorities, programme limits, payment controls and forms will be governed by the applicable AICSS Trust Deed, approved policies and procedures.